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Complaints Procedure

Complaints Procedure

We aim to deal effectively with any questions or issues you have in a timely manner and feel this is  best done face to face.  If you have a question or a problem please initially speak to your child's class teacher.  If you need further clarification, then please do catch Mrs Bennett (HT) or Mrs Smith (DHT) and they will be happy to spend time with you.

 

For further information on our complaints procedure please see the attached policy.

 

SEN complaints

Further information about complaints relating to children with Special Educational Needs and/or Disabilities (SEND) can be found in our SEND policy, which can be located in the policy section of the website.  If you would like to speak to our SENCO (Special Educational Needs and Disabilities co-ordinator), please call the office to make an appointment. Her name is Mrs MacDonald and her direct email is senco@johntrice.notts.sch.uk

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